Service Request

SOUTH CHARLESTON RESIDENTS ONLY
Currently, we are only open for service within South Charleston city limits, and in limited neighborhoods as we deploy our network. To see if your neighborhood is listed, view our coverage options here.

As of 5/23/22, we are on a 2-week lead time, including the connection from the street to your house, and then a separate installation appointment. We do not recommend canceling your current internet service until your new service is installed and you are satisfied.

To see our installation steps CLICK HERE